How is DO's technical customer support?

Posted July 28, 2020 1.3k views

I’m considering digital ocean as our new enterprise hosting option. One aspect about which I can’t seem to find any info: how is DO’s technical customer support? I figured they don’t have a phone number. Do they respond to tickets quickly? Especially when seeing any issues with a production droplet, fast tech support is crucial.
Does anyone have any experience with this?
Thanks, Linus

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Hi there @linusgeffarth,

I would recommend checking out this video here from the CTO of StablePoint on what his thoughts are on the DigitalOcean Solutions Partner Program:

And this one as well: