How long does it normally take for an abuse complaint to be investigated?
I have made a complaint about one of your digital ocean sites and am wondering how long it will take to be investigated.
2 Answers
Hey Lewis086,
We typically review all inbound abuse complaints within a few hours up to 24 hours depending on volume. We strive to stay on top of reports of abuse so we tend to stay more toward the few hour mark ;-)
Cheers,
Chuck
Trust & Safety Specialist
DigitalOcean
Dear Sir/MAA'M
Why You Blocked My Account without Any Reason. My Blogger Friends You Hosting service Best overall world.But Now i Don't think so...
Reply me Fast. THANK YOU
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Well, it has been several months and I have not even had the courtesy of a reply. I have even written a personal letter to your CEO Ben Zuretsky about it. Again no response. And I note that even your response just now is several months late.