Question
How long does it take to get help from support?
My droplet has been down for a few hours, and I also can’t connect to my account. How long will it take the support to answer?
I thought it would take a few minutes, like a normal business, not many hours. When your droplet is down, your online business is down.
Does support has a chat, or a phone, or any other way to speed up urgent issues?
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