Join 1M+ other developers and:
- Get help and share knowledge in Q&A
- Subscribe to topics of interest
- Get courses & tools that help you grow as a developer or small business owner
How long does it take to get help from support?
My droplet has been down for a few hours, and I also can’t connect to my account. How long will it take the support to answer?
I thought it would take a few minutes, like a normal business, not many hours. When your droplet is down, your online business is down.
Does support has a chat, or a phone, or any other way to speed up urgent issues?
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×