How long i have to wait for my ticket submit?

Posted October 26, 2018 366 views

I did open my tickets problem because my account has been locked with unknow reason.

Now it’s been 2 day after i open that ticket and i think it’s enough for Digital Ocean.

I can’t let my product has been locked as hostage by you

So i open new ticket for Close my account so i want to ask How long i have to wait for you delete my account, and of cause i use free ticket for test it have more 90$ and real credit card for open account **I will not paid any bill after this

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1 answer

Hi there @hsmbeelzerbub,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I’m hoping that you’ve now managed to get this resolved, but if not, do you have a ticket number from when you contacted our support/abuse team so that I can get this followed up for you?

Hope that helps!
- Matt.

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