how much time it will take to activate my suspended account?

Posted January 22, 2019 2.8k views

connection timed out is the error my web portal is showing

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
1 answer

Hey friend,

If your account is suspended for non-payment, the suspension will be lifted as soon as you pay. You will need to power on your droplets after that, as we do not record a droplet’s previous state when suspending (and therefore are not certain if any droplets were intended to stay off).