How serious does digital ocean take abuse reports?

pffftttt-Thank you for your submission. A member of the Security Operations Center team will review the details as soon as possible. If appropriate, the information will be forwarded to the associated customer in its entirety.

As we are an unmanaged cloud hosting provider, we do not create, administer, or have direct access to our customers’ Droplets. This means that we cannot make direct changes to any programs or websites hosted there.

Additionally, our internal policies do not allow us to share information about the customer with third parties without a signed US court order compelling us to do so.

Regards, Security Operations Center DigitalOcean Support

I have sent you dozens of reports from you and it has been 100% useless. I receive daily several spam messages from Digitalocean IPs.

Their spam contains the link UNSUBSCRIBED but clicking it causes more spam mail. Filtering is almost impossible due to several IP addresses.

Also today I received three spam Norwegian, that is language what I don’t understand… In addition, two spam in Finnish.

It also amazes you that you are a sponsor of abuseipdb.com I have been reported there hundreds of spam emails.

I have service through mxguarddog.com but their trap does not filter all of them…

I can’t send them a header of spam because my server prevents spamming.

Should I have an email account on your server so I can send a spam email header to mxguearddog.com? Because you allow sending of spam…

The thing is that DigitalOcean don’t care at all about spam etc. I’m really annoyed…

Edit: Now I have send 6 pieces of spams headers trough following link https://www.digitalocean.com/company/contact/#abuse

-Pete

ahhh digitalocean useless, i get 430K attack from single IP digitalocean, but they allow it

screenshot from my cloudlfare https://i.imgur.com/DWPdQLR.png

my advice block all traffic from AS Number digitalocean

traffic come from AS Number digitalocean always bad