I don't know much about server configuration (someone set it uyp for me), but I would like to connect to my mongodb server with compass. I put in the hostname and port which I know is correct. I don't understand what any of the other fields mean, but when I click connect, it says mongodb is not running.
I tried adding the SSL certificate I use to connect remotely (chose "Server Validation" under SSL, and picked the file), but still no luck.

What else can I do? I'm not sure if there is authentication on mongodb and have no idea how to find it.