Question

How to Create Bigger Droplets in New Account

With a brand new account how can I creat a large HighCPU or HighMemory droplet ?

Tickets pending for 2 days with no resolution yet!! What a Support!!!


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hey. Sorry for the wait. While larger droplet plans and higher droplets counts are enabled automatically over time our team does require manual verification to enable these before a longer term payment history has been established.

These requests are processed by our Trust & Safety team who handle all fraud and abuse related concerns. Unfortunately they are currently experiencing a high ticket volume and so wait times are not within the range we would consider acceptable for many users.

If you can share the ticket number included in the email sent when you opened the ticket I would be happy to personally ask the team to expedite things and get this resolved for you. If you would prefer, you can also share the number or the email address on your account with us via twitter DM or facebook messenger.