Question

How to deal with Fraudulent DMCA Takedown notice?

Hi, Someone copied our content and filed a DMCA takedown notice against us. I received an email saying my account could be terminated within 3 days. I responded to the case immediately about filing a counter-notice but still haven’t received any response from DigitalOcean. I hosted many important websites on this droplet and don’t want them all to be affected. Could you please check out and let me know what I should do now? Will you close accounts automatically without further notice? The ticket number is #3822042


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hi, I am waiting for the response. I want to know what will happen if after the statutory 10 day period, they file the same DMCA notice. Will I have to take down my content and file a counter notice again?

Hey friend!

If you’ve filed the appropriate counter notice, you have performed your duty correctly. If our Trust & Safety team is unable to get back to you quickly, rest assured they will not be terminating your account without reviewing your response first. I can confirm that your counter notice was received and that it is in their queue to be reviewed as soon as they handle the items before it.

Jarland