How to find or recover FTP password?

I need to install a plugin on my company’s wordpress site but nobody knows the ftp password. how to discover, recover or create new? urgent please

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Hi, @l1994

By default, SFTP uses the SSH protocol to authenticate and establish a secure connection. Because of this, the same authentication methods are available that are present in SSH.

Although passwords are easy to use and set up by default, we recommend you create SSH keys and transfer your public key to any system that you need to access. This is much more secure and can save you time in the long run.

Please see this guide to set up SSH keys in order to access your server if you have not done so already.

If you can connect to the machine using SSH, then you have completed all of the necessary requirements necessary to use SFTP to manage files. Test SSH access with the following command:

ssh sammy@your_server_ip_or_remote_hostname

You can check our full tutorial here:

Hope that this helps! Regards, Alex


As far as I know, the only automated process available is to reset the Droplet’s root password which will then give you the access you need to either SFTP in and upload your files or reset the FTP password if you are running a separate FTP service:

Reset the Droplet’s Root Password :: How to Recover from Lost SSH Keys

Hope this helps, let us know if you have more questions.