Is there someone from digital ocean that will respond here or is it best to move to a server with tech support

This error is usually caused by incorrect username or password. Please make sure that you are supplying the correct credentials when connecting to your MySQL server.

Also, make sure that the user that is trying to access the database is granted the correct permissions using the syntax below:

GRANT ALL ON username.* TO 'db_name'@'localhost' ; 
FLUSH PRIVILEGES;
EXIT;