How to get support to unlock my account?
I set up a Digital Ocean account and droplet last week to host a wordpress site. My account got locked at some point over the weekend which consequently brought down my website. I did not receive any notification or email of when or why my account was locked. I have been trying to reach support by submitting tickets and there has not been any response.
Does anyone know if there is another way to reach support other then submitting a ticket? And if that is not possible then is there a way to get an export of my files and db so I can move them to another platform?