Question
How to set up a help desk system with OTRS on ubuntu, domain issues.
- Posted on August 25, 2023
- ApacheInitial Server SetupUbuntu
Asked by Mario N
I’m fairly new with server hosting and management, so I’m getting a bit confused with this step:
“”“”“”
-
fully registered domain name. This tutorial will use
example.comthroughout. You can purchase a domain name on Namecheap, get one for free on Freenom, or use the domain registrar of your choice. -
Both of the following DNS records set up for your server. You can follow this introduction to DigitalOcean DNS for details on how to add them.
- An A record with
example.compointing to your server’s public IP address. - An A record with
www.example.compointing to your server’s public IP address. “”“”“”“”
- An A record with
As in previous steps (setting up the Ubuntu server, LAMP), you have to create a domain (your_domain),why the need of example.com?
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Heya,
As mentioned, you should replace both instances of example.com with your actual domain. This ensures that when someone types your domain into their browser, it will point to your server.
You may find the How To Set Up a Host Name with DigitalOcean tutorial very useful for additional context.
Regards
Heya,
When you see “example.com” or “your_domain” in tutorials, you’re expected to replace it with the domain name you own or intend to use for the purpose described.
Hey!
Yep, you can use any domain name that you own, it does not need to be a newly registered domain via on of the above providers, but you can use any domain name if you already have one.
If this will help, here is a step by step guide on how to get a domain name from Freenom:
The
example.comis just used as an example in the tutorial.The
your_domainis not a valid domain and will not work for the guide that you are referencing here.Let me know if you have any questions.
Best,
Bobby