How to set up outlook to work with mail server connected to digitalocean?

November 29, 2014 2.1k views
seitalymkulov
By:
seitalymkulov

I have a mail server gived to me by my email/domain provider @purepro.kg. I've entered mx record into control panel of digitalocean: zmail.kg. 10, but my outlook cant connect to mail server as ping. I tried to enter into server fields
purepro.kg,
my ip,
smtp.purepro.kg
pop3.purepro.kg
imap.purepro.kg
mail.purepro.kg
and nothing of them are working. Ping also doesn't work.
How to set up outlook2010 to work with mail server? Result "incorrect login or password is ok for me"?

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1 Answer
ryanpq MOD December 2, 2014

Some new accounts may have a block preventing traffic to SMTP ports which may be the source of this issue. I recommend you open a support ticket so they can check on that for you.

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