I have created a team, I transfered my credits to the team’s balance. All other members have “owner” roles. How can they transfer their credits to the team balance?
Subscribe
Share
Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Sign in to AnswerThese answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
I have the same problem. I accidentally deposited to my personal account, while trying to make a payment to Team account. How do I transfer balance to Team account???
You need create a ticket for refund only. This is a answer of DigitalOcean Support Thursday, February 13, 2020 10:42 PM :
We're very sorry that you're facing issues with your team account.
Unfortunately, we are unable to transfer credits to your team account. What I have done instead is that I have initiated a PayPal refund for the payments you have credited to your personal account.
This should reflect in your account in the next 3-5 days post clearance from PayPal.
We sincerely apologize for any inconvenience this may have caused.
Can any one update on this ? @Ben Uretsky
Ma-a-a-an… Still no news about this?
Same problem here.
Same.