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How To Unlock My Account Locked

Posted on February 12, 2016

I got a message from DigitalOcean Staff

We are sorry to inform you that your account has been locked by DigitalOcean Staff. None of your virtual servers have been destroyed. We have opened a support ticket with you regarding the cause of this lock. Please navigate to the Support Page to resolve the issue that has caused your account to be locked.



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Hey there,

Sorry to hear your account is locked and hope it has been resolved already! If it hasn’t, please login at cloud.digitalocean.com and check out the tickets in your account. They will describe what steps to take to continue from here.

Andrew DigitalOcean TechOps

Same here 3 days and no response. I am thinking about other solutions now

i have same problem here . i create suport ticket 3 day ago but no one respone me,

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