Question
How to unlocked droplet network access locked by Digital Ocean?
- Posted May 5, 2015
- NetworkingDigitalOceanSecurityFirewallUbuntu
Digital ocean support sent me a ticket saying that they have blocked network access to my droplet machine because it was generating too much traffic and blocking others. I have no idea how this has happened because none of the apps that I have installed will generate that much data. BTW, I have created a vpn server on that machine but I haven’t given anyone access to that. Now I am a beginner in this and I need to unlock this. How can I do that? and any idea why this happened?
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My ACCOUNT IS LOCKED.! SOMEONE HELP ME.!!!
Please help me my account lock
hi admin,
can you resolve my problem? my droplet is locked now…
thanks.
Hello there, Our server got like 3 hours offline, and no one answer our reply in ticket, is there other way to contact you guys ?
Thank you,
They have provided console access to my droplet but I can’t do anything using that. How do I know whether it is recoverable or I have to do a new droplet.
You will need to follow up with our support team in your ticket. They can provide you access to your droplet via a recovery environment to investigate in order to resolve the issue if your droplet has been compromised or copy off needed files if it is necessary to start with a clean droplet.