Related

Tool [NEW] Bandwidth Pricing Calculator Tool
Firewall - Traffic Routing Question Question
Why are snapshots so slow Question Question

Question

How to unlocked droplet network access locked by Digital Ocean?

Posted May 5, 2015 3.7k views
UbuntuSecurityDigitalOceanNetworkingFirewall

Digital ocean support sent me a ticket saying that they have blocked network access to my droplet machine because it was generating too much traffic and blocking others. I have no idea how this has happened because none of the apps that I have installed will generate that much data. BTW, I have created a vpn server on that machine but I haven’t given anyone access to that.
Now I am a beginner in this and I need to unlock this. How can I do that? and any idea why this happened?

Add a comment
kprikshit
By:
kprikshit
Add a comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
6 answers
ryanpq May 5, 2015

You will need to follow up with our support team in your ticket. They can provide you access to your droplet via a recovery environment to investigate in order to resolve the issue if your droplet has been compromised or copy off needed files if it is necessary to start with a clean droplet.

Reply Report
kprikshit May 5, 2015

They have provided console access to my droplet but I can’t do anything using that.
How do I know whether it is recoverable or I have to do a new droplet.

Reply Report
espaciosdemexico June 6, 2015

Hello there,
Our server got like 3 hours offline, and no one answer our reply in ticket, is there other way to contact you guys ?

Thank you,

Reply Report
kikioktav August 4, 2015

hi admin,

can you resolve my problem?
my droplet is locked now…

thanks.

Reply Report
fikyfebri123 June 16, 2017

Please help me my account lock

Reply Report
bcs151104 April 10, 2019

My ACCOUNT IS LOCKED.! SOMEONE HELP ME.!!!!!

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help