Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Rails in production precompile Question Question
Install application after droplet was created Question Question

Question

How to Verification the 'Billing Info' when create a account?

Posted July 24, 2017 4.2k views
Applications

I had created a new account right now. There’re some troubles.
I had already added PayPal credit to my account. and pay $5, but it still show me the
step 2 ‘Verification’

and I don’t know how to reach the step 3 so that I can Create Droplets.

Add a comment
miaite
By:
miaite

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Rails in production precompile Question Question
Install application after droplet was created Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer
hansen July 24, 2017

Hi @miaite

You should have received an email about sending identification for verification, such as governmental photo ID or passport.
The email comes from verify@digitalocean.com so please check your spam folder.

Otherwise you need to contact Support via the control panel, since the community forum cannot help with account issues like this.

Reply Report

Related

Looking for something else?

Ask a new question Search for more help