Question

http 500 error -do-release-upgrade - droplet now down

Hello,

I recently ran the command do-release-upgrade and upgraded my droplet. After the upgrade lost access to my website. Its displaying a HTTP 500 error message. Anyone any ideas on how I can repair this? I am running LAMP on the server (incase you need to know)

Cheers, Jamie.


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As I said the website was working before, it was only after I ran the update! Here is the log

[Sun Jul 31 06:25:04.162894 2016] [mpm_prefork:notice] [pid 2193] AH00163: Apache/2.4.18 (Ubuntu) configured – resuming normal operations

[Sun Jul 31 06:25:04.162994 2016] [core:notice] [pid 2193] AH00094: Command line: ‘/usr/sbin/apache2’

[Sun Jul 31 07:12:53.744468 2016] [:error] [pid 7952] [client 64.16.214.100:43280] PHP Fatal error: Uncaught Error: Class ‘Braintree_Exception’ not found in /var/www/html/vendor/braintreelib/Braintree.php:20\nStack trace:\n#0 /var/www/html/vendor/braintreelib/Braintree.php(25): requireDependencies()\n#1 /var/www/html/frontend/web/index.php(16): require(‘/var/www/html/v…’)\n#2 {main}\n thrown in /var/www/html/vendor/braintreelib/Braintree.php on line 20

[Sun Jul 31 07:46:36.073382 2016] [:error] [pid 7954] [client 91.196.50.33:39648] PHP Fatal error: Uncaught Error: Class ‘Braintree_Exception’ not found in /var/www/html/vendor/braintreelib/Braintree.php:20\nStack trace:\n#0 /var/www/html/vendor/braintreelib/Braintree.php(25): requireDependencies()\n#1 /var/www/html/frontend/web/index.php(16): require(‘/var/www/html/v…’)\n#2 {main}\n thrown in /var/www/html/vendor/braintreelib/Braintree.php on line 20

Oh no!

Can you post the errors that you see in apache? By default it is in /var/www/apache2/error.log file.

p.s should of mentioned, this was the first time I have ever done this. I should of took a back up. Lesson Learnt!