hurry,I stuck when I was creating the snapshot ,19mins ago.

hurry up, admin I am waiting for your help. it stuck when creating the snapshot just now and the process donot move any more, It’s a product on line ,Please save me . Thanks alot


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Hi @wangshenbusiness This forum is user-to-user support. We cannot see what is going on in your control panel. You have to create a support ticket if you think something is wrong. Creating snapshots can take several minutes - even longer - depending on how much data your droplet has.