'hypervisor is under maintenance' message in the droplet dashboard. More than 2 hours since droplet is dead. solution?

Posted September 12, 2017 2.3k views
MonitoringControl PanelsUbuntu 16.04

More than 2 hours since droplet is dead. Controls in the dashboard to power-off droplet are not working. Unable to access console.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
1 answer

Sorry to see that your question hasn’t received an answer yet. Unfortunately, after this much time, it is unlikely that an answer for this specific question will be provided. For people still landing here via search, the best way to receive help in a situation like this is to open a support ticket directly from the DigitalOcean control panel.

The most common cause of this problem is that your service have not been configure to start automatically. So when the hypervisor is rebooted as part of the maintenance, the applications on the Droplet are not started when it comes back online. Check out these tutorial for some tips on how to configure your applications to survive a reboot:

by Sadequl Hussain
This tutorial shows you how to configure system services to automatically restart after a crash or a server reboot. We cover the three most common init systems in this tutorial: System V, Upstart, and systemd.