Question
i am having issues viewing my site
- Posted on February 8, 2023
- DigitalOcean App Platform
Asked by Shittu mohammed
Hello , can someone please help i am getting this error “We encountered an error when trying to load your application and your page could not be served. Check the logs for your application in the App Platform dashboard.” i checked the logs but there was no error
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Hello @shittumohammed
There are rare cases where an application will fail to build the first time. You can attempt a redeploy and see if this will make a difference and force a check on GitHub for the latest code commit that may contain your fix.
Regards
Hi there,
In addition to what has already been mentioned, what I could suggest is to try and force redeploy the app and see if this helps.
If you are still seeing the problem, it might be worth trying to revet some of latest commits and changes to verify that the problem has not been caused by some of them.
Let me know how it goes!
Best,
Bobby
Hey @shittumohammed,
In such cases I always urge people to check the following docs:
https://docs.digitalocean.com/support/how-to-troubleshoot-apps-in-app-platform/
Additionally, what did the logs say? Usually, that’s the place where you’ll see the reason. I know you said there was no error but maybe it was missed somehow?