error message is this domain is already exist with another user

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1 answer

Hello vrunda,

It’s possible someone else added it before you, maybe they owned the domain and let it expire at some point.

To be sure, you can try and dig digital ocean’s nameservers for the domain


Here is the result of the above


; <<>> DiG 9.11.3-1ubuntu1.8-Ubuntu <<>>
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7975
;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; WARNING: recursion requested but not available

; EDNS: version: 0, flags:; udp: 512
;           IN  A

;; AUTHORITY SECTION:        1800    IN  SOA 1549786537 10800 3600 604800 1800

;; Query time: 57 msec
;; WHEN: Fri Aug 09 12:19:47 EEST 2019
;; MSG SIZE  rcvd: 104

In this case, has no records in the digitalocean’s Nameservers. If it had, the A record would appear here

;           IN  A

If this is true, I’ll suggest contact DigitalOcean’s support directly. I’m sure they’ll have a procedure about it.

Kind regards,
Kalin D.

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