I am not able to create a subdomain

Posted on January 5, 2020

****I am not able to create a subdomain in my droplet. It keeps saying “Sorry! Something went wrong!”

Steps I followed, 1. I clicked on networking, 2. in my* domain.com *box, I selected more and clicked on manage domain , 3. I selected CNAME , 4. in the hostname I put subdomain. (with dot), in the IS AN ALIAS OF, I added @

I am expecting to have something like: subdomain.domain.com What is the issue? What can I do?

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alexdo

January 11, 2020

Hello, @kagarama

Could you please let me know if you’ve sorted this or the issue is still ongoing?

You can check this tutorial as well:

https://www.digitalocean.com/docs/networking/dns/how-to/manage-records/

From what you’ve provided as information everything seems correct, so if you’re still experiencing issues you can also contact our support team as well so we can sort this for you.

Let me know how it goes.

Regards, Alex