Report this

What is the reason for this report?

I AM NOT CRIMINAL FOR HAVING 2 ACCOUNT

Posted on November 30, 2013

HI DIGITAL OCEAN SUPPORT,

I HAVE BEEN WAITING FOR YOUR REPLY AND IT TOOK FOREVER. I DO NOT OPERATE SCAM, FRAUD, HACKING ACTIVITY AND WHY ARE YOU LOCKING MY ACCOUNT AND NOT REPLYING MY TICKET?

this is worst i have seen compared to linode…

i am not a CRIMINAL nor i deserved this. If I am an system Integrator, I would have help my client to setup an account and prepared for his vm, then your HOSTILE and useless system will lock all my account and classified me as a CIRMINAL is it?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello, I had recently created another account because I use an account to work on my personal projects, and another to work within the startup that I have with other guys. I personally don’t want to mix both stuff because financial things. <br> <br>The main problem is that after creating my account I paid USD$5 via paypal to use the service, and the system let me make the transaction, but after paying my account was blocked, so I lost that money. Is there a way that you can allow that account to work, or return my money back?. <br> <br>Thanks in advance.

@Camilo: You should be able to open up a support ticket – can you do that so we can sort it out? Thanks!

this happend to me too. they wanted to verify records. but i’ve already verified my records like last week? and they want me to answer the same questions again. <br> <br>now my account is locked and no one is replying to me.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.