Question

I am unable to access my server anyhow?

Posted May 12, 2017 4.1k views
NginxDigitalOceanControl PanelsUbuntu 16.04

I think that someday, I restarted my server using the Digitalocean control panel probably due to which this problem started.
The current situation- I am not able to SSH and also unable to connect using Control Panel consol window. to my droplet
I expect that some files related to ssh might have got corrupted for me not being able to connect via ssh (It shows “Connection closed by <ip> on port 22”). For the second case, the reason might be the fact that my office network only allows connections on port 80, 443 and 22 only (It shows a black screen with “Server disconnected (code: 1006)”).
So what should I do now to get access to the droplet.

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1 answer

Hi @harshit0agrawal

Can you go to the control panel and power off the droplet. Wait a few seconds and then start it again. If you check the Console, can you see anything happening?

The Console in the control panel connects to the droplet like it was a monitor, so it doesn’t matter if SSH is working or not.

  • I did a similar thing but it hardly made any difference. The only difference was I did not wait for a few seconds. I restarted the droplet as soon as it got powered off. Would that work or should I try again?

    • @harshit0agrawal
      Well, it takes a few seconds for the actions to kick in, but it shouldn’t make any difference, since they should be queued up.
      If the Console is all black and says a connection-error-message in the bottom, then it sounds like you need to open a support ticket through the control panel.

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