Hello, @1249444369

You can always use traceroute when you’re having connectivity issues with your droplet/server. This will help you to see if you’re actually able to reach the server or your connection is dropped/stopped somewhere along the “road”.

Run traceroute on Windows

Open the Start menu.
Click Run.
To open the command line interface, type cmd and then click OK.
At the command line prompt, type:
For IPv4 -
> tracert www.example.com
For IPv6 -
> tracert -6 www.example.com
Press Enter.
You can copy the results to save in a file or paste in another program.

Run traceroute on Linux

Open a terminal window.
At the command line prompt, type:
For IPv4 -
> traceroute www.example.com
For IPv6 -
> traceroute -6 www.example.com
You can copy the results to save in a file or paste in another program.

Run traceroute on MAC OS:

Open the Network Utility application.
Click the Traceroute tab.
Type the domain or IP address in the appropriate input field and press Trace.
You can copy the results to save in a file or paste in another program.
Alternatively, follow the same Linux traceroute instructions above when using the Mac OS terminal program.