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I can not verify my identity by passport.why does it always says connection lost when I upload photo

Posted September 3, 2019 1.7k views
DigitalOcean

I can not verify my identity by passport.why does it always says connection lost when I upload photo

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m15802599187
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m15802599187

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MattIPv4 September 3, 2019

Hi there @m15802599187,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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