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I can't access my projects and can't figure our whether I have an outstanding amount to pay

Posted December 22, 2019 325 views
DigitalOcean Accounts

I have some overseas contractors working on my project.... can’t seem to get to it.... not sure if it’s a billing issue this is very urgent as we have a presentation tomorrow AM

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peterccit
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peterccit

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bobbyiliev December 22, 2019

Hi there @peterccit,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Bobby.

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