I can't access my site but when i using vpn i can

Hi everyone.

Iam using Ubuntu Wordpress 4.8 on 16.04 So I cannot access my site unless I use vpn or use another WiFi network. If I connect from my phone using my data, it works fine.

please help me


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Hi @theresiasandi,

It’s possible your server has blocked your IP address, the one that you use when using your Wifi network.

What you can do is get your IP once you are connected to the Wifi network by accessing the website . This website will give you your IP address.

Once you have it, SSH to your droplet

ssh root@XXX.XXX.XXX.XXX

Where XXX.XXX.XXX.XXX is your actual droplet IP address or use the console in your DigitalOcean Control Panel.

In there you’ll need to allow the Ip you took for the website above like so


Please remember XXX.XXX.XXX.XXX is your IP now.

Regards, KFSys

Hi there @theresiasandi,

I could suggest running a traceroute or mtr from your PC to your Droplet’s IP address to see where exactly the connection drops.

Also I could suggest checking your firewall and making sure that your home IP address is allowed.

Do you get any errors or does the connection just time out?

Regards, Bobby