I can't add visa debit card

Posted November 6, 2016 7.6k views

Ticket 1262656

I have a problem with billing info when I finish and save card It’s said me can’t accept my visa debit card and this’s my ID, hope can active my visa debit card, tks so much

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
4 answers

I live in Turkey. Damn! Paypal has been blocked. :(


Due to massive spam accounts, DigitalOcean have decided to disable payment via debit and prepaid cards. Your best option is to pay via PayPal or use your credit card

I have $10 promo code but I do not have any credit card. DO is not accepting debit card.
How can I use it?

  • You can’t use credit from promo code before you activate account. Activating account means that you have to add credit card or send a payment via PayPal. Minimal payment with PayPal is $5.
    This step is added to reduce number of fraudulent sign ups.

    As you have debit card, you can pay with PayPal. Then you’ll be able to use credits from promo code.

    You can learn more how does system works on Billing FAQ page.


DigitalOcean accepts the following payment methods:

Credit and debit cards. You can set credit and debit cards as your primary payment method. We accept Visa, MasterCard, American Express, and Discover credit cards.

Credit and debit cards from India need to be enabled for international transactions. Cards issued by Citibank, HDFC Bank, ICICI Bank, Standard Chartered Bank, IndusInd Bank, RBL Bank, Axis Bank and Kotak Mahindra Bank are less likely to be declined than other banks.

PayPal. We accept pre-payment using PayPal but you cannot use it as your primary payment method.

We do not accept a virtual, electron, or prepaid cards.

Refer to the below link for more details:

Hope this helps!