I cannot access 2 of my droplet, the other are fine. How to know whats wrong?

Posted June 3, 2016 1.5k views

So I have 3 droplet.
2 of it suddenly cannot access from browser, ping return timeout, I can login and see there’s nothing related to bandwith.
I can open via web console all of them.

Any guidance how to do troubleshooting on this?

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1 answer

Have you attempted to restart your web server on those droplets, or checked the logs?

Based on your tags you are running Apache. If this is on Ubuntu you can run

service apache2 restart

to restart apache. You can check your error logs by looking at the file /var/log/apache2/error.log

If restarting your web server brings things back up, please share the last lines of the error log before it shut down here and I’ll be happy to help you track down the problem.