I cannot access my plesk droplet ip after enabling cloud firewall?

I was accessing my plesk droplet ip from browser without cloud firewall enabled. But when i enabled firewall with default rules, i cannot access my ip from browser. It gives me site cannot be reached error.

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Can you please let me know if your servers runs a UFW firewall as well? If you’re using UFW, you can view the current filtering rules by typing:

sudo ufw status verbose

If you get Status: inactive then it’s disabled and we need to look somewhere else to sort the issue.

Let me know how it goes.

Hello, @thethih

Have you create any custom rules in the Firewall? You can make sure that the Plesk port (8443) is open. I believe this article should help you to set this:

Let me know how it goes.