I cannot resize my droplet. After I shut off and select my new size, it says "Sorry! Something went wrong!" How can I fix this?

August 19, 2019 140 views
DigitalOcean Ubuntu 18.04

I have followed the instructions:

  • Shut droplet down
  • Selected larger droplet
  • Clicked resize

… Then after a couple of seconds the popup comes up on the right (white box with red border and red text) “Sorry! Something went wrong!”

Thanks,
Scott

2 Answers

Hey there Scott!

Happy to help here - that error can mean a few different things, but the most common is that the zone the Droplet resides in doesn’t have enough capacity to support the larger Droplet. We can definitely confirm if this is the case for your specific Droplet - can you please submit a support ticket? If you want to comment back here with the ticket number, I’ll be happy to personally check it out. :)

Thanks!

  • Thank you!

    02900523
  • The response did not wind up solving the problem. Do I respond there or here?

    • The Snapshot needs to be added to more regions in order to be able to have those regions available when creating a Droplet - I see the ticket was updated with instructions on how to do so. If you still encounter any issues after that (although you shouldn’t), please reply to the ticket and the Support team will get you squared away.

same thing happening to me here.. any ideas?

Have another answer? Share your knowledge.