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i cannot see the insights of my database cluster in DigitalOcean

Posted June 25, 2019 752 views
DigitalOcean

i have a server connected to my Postgres database in DO and i can see the log and queries but when i want to check the insights am having this error : “no data to display. if this appears to be an error please try refreshing the page” i don’t know why!
I really need to check my database health.

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dmaatoug
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dmaatoug

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dmitrysalashnik June 27, 2019

same thing!
database monitoring really important, but not works currently :(

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  • dmaatoug June 27, 2019

    but when i created another Postgres database cluster in Digital Ocean just to check if the monitoring will work or not and it worked! the problem is that i need the monitoring for my actual database with which the project is running , we really need to see the insights because we recently migrated our database to DO and now we have no clue about its status :(

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    • dmitrysalashnik June 27, 2019

      i also perform this checks ;-)
      for new cluster insigts works, but after some time all monitoring data is gone :(

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      • dmaatoug June 27, 2019

        i hope this will be fixed soon! in here https://status.digitalocean.com/ they say the monitoring is operational..

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        • dmitrysalashnik June 27, 2019

          i ask first time ~2.5 weeks ago.
          answer:

          We apologize for the issue you are seeing here. This is a known issue that our engineers are working on addressing. We hope that this is resolved shortly, and we apologize for the inconvenience.

          few days ago i ask again about progress.
          answer:

          Our sincere apologies for the delay. We have requested our engineering team to expedite this request. I cannot provide you an ETR at this time, however, as it is affecting many of our customers, we expect this to be resolved soon.

          but, as you see, currently still no progress :(

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