Question

I cannot SSH and FTP into my droplet and my website has failed to open

Posted March 31, 2021 97 views
NginxUbuntuDigitalOceanDjango

My droplet has always been up, all of a sudden, more than 24hours now, the droplet has been down, I have followed all necessary tutorials, I have done power cycle on droplet, the only place I can access the droplet is on DO console, my website is currently routed through cloudflare and its now showing Error 522.

I have also disabled firewall and check, still the same. When I try to SSH into the droplet, I get “Connection Timed out”. Any ideas why this could be happening?

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1 answer

Hello @taymi

What happens when you execute ifconfig -a can you see the eth0 interface listed? If this one is not present then we will need to sort this out.

I know that sometimes some packages can be uninstalled somehow on reboot and there are cases where cloud-init is one of them. You can check if the package is present and currently installed on your droplet as well.

A similar issue was reported here as well: https://www.digitalocean.com/community/questions/no-internet-connection-after-droplet-reboot

You can check the answer posted from lukasea17033bb7e7ecf80fc21 and see the suggested steps if needed.

  1. Create the /etc/udev/rules.d/70-persistent-net.rules file
  2. Reboot tje server
  3. Set the network interface using the information from the /etc/netplan/50-cloud-init.yaml file
  4. Set the routing
  5. Configure the dns resolver conf file (you can skip this if your resolv conf is still present, I know you’ve mentioned that you’ve already copied this from a working droplet)
  6. You can run apt update and apt upgrade
  7. Install cloud-init if it’s missing

Also, have you tried to power off the droplet and then start it again instead of just rebooting it? You can perform this action from the control panel.

Let me know how it goes.
Regards,
Alex