Question

I cant reach my server after reseted root password.

Posted March 23, 2018 886 views
UbuntuDigitalOcean

I reseted my root pasword with using Access->Reset root password. After then My website is inactive. I cant reach my server with using Putty. Graphs -> CPU show CPU using is %0. What can I do about that?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

When you reset the root password, the Droplet is rebooted. Usually waiting a few minutes for the OS and all the services to start up works. Did you have a firewall configured on your Droplet? It’s possible that the rules were misconfigured on reboot, locking you out. Are you able to log in using the Remote Console in the control panel?

Submit an Answer