Hi @antoniomanojderose

It sounds like you’re trying to use the web-console via the control panel - that should only be used for emergencies. The rest of the time you should use an SSH client like PuTTY for Windows or the builtin Terminal on Mac.

Also, the first prompt is asking for the current password (which you’ve received on email), but the second prompt is your own custom password, and the third prompt is just asking to re-enter the custom password you entered in the second prompt.

Hi Hansen,

I am trying to ssh into the IP, given, using Putty, it is giving me a network timeout error.

Thanks,

Anton