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I decided to stop using DigitalOcean after 3 years of using it
On May 12th GMail classified the IP of our droplet from Normal to pesime. During these 3 years we hosted in that droplet our email server.
2 days later the domain was also classified by Gmail with bad reputation.
From then all the emails sent to Gmail from our domain was classified as Spam.
We notice that something was wrong and we open a question in the community without any help.
Finally we decided 6 days ago create a new email server in Amazon Web Services.
The reputation in Gmail is zero now so our emails are marked as spam until Gmail want. I hope less that 2 weeks.
I don’t know why out IP in DigitalOcean (220.127.116.11) was classified differently from May 12th. Thas was our IP since 3 years ago. In Gmail help says that could be some abuse in the range of IP of DigitalOcean.
I consider that the Gmail decision is absolutely arbitrary, but we cannot go forward staying in DigitalOcean. The support from DigitalOcean was zero.
We use intensively AWS for our servers. The email server in DigitalOcean droplet was helpful this 3 years. But take care in you are in a similar case. The reputation of other droplets in DigitalOcean could interfere in the reputation of your domain.
Thank you DigitalOcean for this 3 years. Sorry that Gmail forces us to leave your platform.
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