Im trying to contact support without answer, i have two tickets oppened and one of them is 3667506.
I need someone take a look on my case.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey friend,
It looks like you are waiting on our Trust & Safety team. In the case that they have shut down your droplet for performing malicious actions on our network (whether caused directly by you or by a security vulnerability in software that you run), you do have options available. We leave you the ability to create new droplets and things of that nature, restore backups to new droplets, etc. If you want the original droplet back, there will be a delay while you are waiting on the team to answer. The best way to avoid this is to keep your server secure so that it is not responsible for malicious activity.
While you are waiting for an answer, please be sure to not “bump” the ticket. Tickets are sorted by time since last response, which continually updates as you reply.
Jarland
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.