Question

I don't receive email from wordpress or other plugins

Hi, I have problem receiving email from wordpress and other plugins. They said the email is send but I nether receive them.

Could you help me please ?

My server is configured with serverPilot.

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Hi,

You should check your server’s log file /var/log/mail.log to find out why other servers aren’t accepting or aren’t able to receive email from your server. There’s more info about that log file here:

https://serverpilot.io/community/articles/how-to-check-the-status-of-emails-sent-by-your-apps.html

Thanks, Justin


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Hi, thanks for your help. I checked it and I have some issues:

  • Client host rejected: cannot find your reverse hostname
  • Helo command rejected: need fully-qualified hostname (in reply to RCPT TO command))

What should I do ?