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I forgot my password and didn't get an alternate password.

Posted December 18, 2019 388 views
Ansible

I forgot my password and didn’t get an alternate password.
I can only log in through Google and not through the password email I thought was correct.
I need you to tell me my password or send me an alternative email: shiri8922@gmail.com

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MattIPv4 December 18, 2019

Hi there @shiri8922,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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