Question

I got scammed?! The VPS root,pass,hostname doesn't work on putty....

so basically I just bought the VPS from the digitalocean, and they send me the root, ip , password when I enter it at putty, whenever I put the password it says “Access denied” they’re giving my wrong passwords.

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When setting it up did you deny remote access to the root account?

Are you sure you copy/pasted the password correctly? I just spun up a new VPS (new customer) and everything is working just fine. Worst case, go to your Droplet’s control panel and click reset root password.