I have my server login info, but I do not know how to log onto our FTP server on your site

Posted September 29, 2017 1.6k views

I have my server log in information (User name, PW) but I do not know where I input that info on this site/software.

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By default droplets do not provide an FTP service as this un-encrypted protocol is inherently insecure and not recommended for production use anymore.

Instead droplets do provide an SFTP service by default which can be accessed using the same information you use to log in via SSH. In a client like Filezilla your settings would be:

Server Name: [ip address]
Protocol: SFTP
Port: 22
Login type: Normal (unless you are using ssh keys instead of a password)
user: root
password: [your droplet’s root password]