By Priyank
All I did was send a new password to my email. My website has not come back online since. I turned the server off and on, I reissued a new password again while it was off and nothing works.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hello,
Are you able to connect to your server via SSH as described here:
https://docs.digitalocean.com/products/droplets/how-to/connect-with-ssh/
If you can connect via SSH then it sounds like your web service did not start. If you are using Nginx or Apache you would need to start it using systemctl start nginx or if you are using Apache: systemctl start apache2.
In case that you are not using one of those, can you give some more information regarding your setup? Are you using Node.js or another framework?
Best,
Bobby
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.