i just sign up a new account, paid 5$, and when i tried to create my droplet. my account got locked

July 16, 2015 2.2k views
Getting Started

could anyone please help?

2 Answers

We cannot help you in this kind of issues, there are multiple ways of getting an account locked and you didn’t provide us any additional information.
However, I’m sure the staff will help you: just open a support ticket through the Control Panel.

Have a nice day!

A verification ticket should have been opened on your account (and you will have received an email). If you respond to this ticket with the information requested our support team can get your account verified and activated quickly. We utilize a variety of automated measures to help prevent fraud and abuse and unfortunately a certain number of legitimate accounts are flagged for review since no system of this type can be 100% accurate. We are continuing to work to improve this process and we appreciate your patience and cooperation.

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