I just signed up, paid initial $5 fee but can't get started?

Posted April 5, 2021
CDN

I just signed up for a DigitalOcean account. It had me enter a payment method and I paid $5 which it said would be redirected to future billing. Now it just says “Registration Complete! Welcome to DigitalOcean!” with the spin icon spinning with nothing progressing. I can’t access droplets or anything. I tried to access projects but just kept getting redirected to this ‘Registration Complete’ page.

mkd

Submit an answer

You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Matt Cowley • April 5, 2021

Hey @mkd,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)