Question

I'm on billing hold after my payment has been cleared

  • Posted November 3, 2014

I was on billing hold because I was a little late on my payment. I added credit to my account and a few minutes later I received confirmation that my payment has been accepted and has been applied to my account.

I needed to increase my disk space so I deleted my server to create a new droplet but now I can’t create the new droplet because my account is on hold.

Support won’t answer tickets. Will I lose my IP address?

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Hi,

It looks like the hold has been removed from your account. Sorry for the inconvenience.