Question

I'm on billing hold after my payment has been cleared

Posted November 3, 2014 2.1k views

I was on billing hold because I was a little late on my payment. I added credit to my account and a few minutes later I received confirmation that my payment has been accepted and has been applied to my account.

I needed to increase my disk space so I deleted my server to create a new droplet but now I can’t create the new droplet because my account is on hold.

Support won’t answer tickets. Will I lose my IP address?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

Hi,

It looks like the hold has been removed from your account. Sorry for the inconvenience.

Submit an Answer