I got in contact with support (ticket 03275009), and the technician requested for confirmation to mitigate the problem, but this way this morning. However, it’s not just a few hours, since I’ve been dealing with this problem for multiple day, so I need someone to please take of the ticket immediately. Thanks,
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Hi there @mhweb,
As stated in our multiple previous replies, we cannot help as we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
As you have already reached out to support and we have already previously escalated your support ticket, we kindly ask that you have patience in waiting for a response from one of our friendly support folks.
Hope that helps! - Matt.
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